Splash Hoodie Towel - Shark

You can expect your order to be shipped within 24 hours.

Please keep in mind that delivery times might fluctuate due to possible delays with Australia Post.

Standard Shipping
Flat rate: $8.95 AUD
Estimated delivery 2–5 business days

Express Shipping
Flat rate: $14.95 AUD=
Estimated delivery 1–3 business days

Please note:
For the Sturdy Spark Unicorn Backpack, standard shipping only is available. Express shipping is not applicable for this item.

Orders are available for pickup from Northmead, Sydney, 2152. Be sure to select the pickup option when choosing your shipping method during checkout. Once your order is processed, we'll provide you with the pickup address.

Please contact us via email, text or give us a call to organise a time before picking up your order.

Final Sale & Returns Policy

As part of our sitewide 50% off clearance, all items are final sale.

Please read carefully before purchasing:

• All clearance items are final sale
  
• No refunds or exchanges for change of mind, sizing, colour, or preference
  
• Items cannot be swapped or returned once purchased
  

Faulty items

We carefully check every order before dispatch.

However, if your item arrives faulty or damaged, please contact us within 7 days of delivery with your order number and clear photos.

If confirmed faulty, we will:

• Provide a replacement at no cost, or
  
• Issue a refund if a replacement is unavailable
  

Important notes

• Return shipping costs (where applicable) are the responsibility of the customer
  
• We recommend using tracked postage for any approved returns
  
• Goosetea reserves the right to assess all claims and determine eligibility at our discretion

We have gone ahead and answered all of our frequently asked questions, you can find them here.

If you can't find the answer to your question on our FAQ page, just head over to our support page and we'll get back to you in no time! Alternatively you can give us a call on 0480 284 034